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Withdrawals

Withdrawals

Online withdrawals are fast and secure. If you need any assistance during the process, please open a new ticket through your Service Desk. Please note that we only accept withdrawal requests of at least $50 per transaction.

What documents are required for first time withdrawals?

  • For a full explanation of the documentation needed for first time withdrawals, click here.

Can I change my mind?

  • To review your withdrawal request, please go to ‘My Account’, and click on ‘History’. As long as the status of your withdrawal request is ‘Pending’, you can cancel it by simply clicking the ‘Cancel’ button.

Why were my two withdrawal requests combined?

  • Trade99 reserves the rights to combine any withdrawal requests made within 48 hours using the same payment method into one payment.

How long does it take to withdraw money?

  • At any time, you may request an online withdrawal of funds from your account, which will be sent to our Compliance Department for processing. We guarantee that all financial transactions are 100% secure, and the request will be processed in a timely manner.
    Credit/Debit Card: Withdrawals made by Credit/Debit Card are processed within 5 working days and take an average of 2-3 working days to reach the card or bank. Please note that we only accept withdrawal requests of at least $50 per transaction, and all withdrawal requests are subject to a client’s account being fully verified and funded with the withdrawal amount.
    Bank Wire: Withdrawals made by Bank Wire Transfer are usually processed within 5 working days and take an average of 5 working days to reach your account. Please note that we only accept withdrawal requests of at least $50 per transaction, and all withdrawal requests are subject to a client’s account being fully verified and funded with the withdrawal amount.
    Cryptocurrency: Cryptocurrency withdrawals are processed within 5 working days and reach your wallet once the blockchain confirms your transaction. Please note that the minimum transaction is dependent upon the currency. Please contact customer support for more information on limits.

Are there any withdrawal fees?

  • Fees might be deducted, depends on the withdrawal method and/or might be other operational fees.

How can I withdraw funds from my account?

  • Log in to your account and click on the “Withdrawal” tab. Enter the amount to be withdrawn in the base currency. Complete the electronic form as required then click ‘Submit’. You will be notified via email once the processing of your withdrawal request is complete.