Our customers are our greatest asset
Here at Trade99, we believe every detail, no matter how big or how small, is important in making a big and lasting impression. Details like personal relationship managers, dedicated sales traders, in-house analysts, integrated digital support, local language assistance, and the industry’s best customer service support have helped guide us in our mission to provide traders with a seamless and all-encompassing hands-on experience. Helping you succeed in all of your trading endeavors is our driving force at Trade99. Our commitment to quality is complemented by a growing focus on your trading needs.
AT THE CORE OF WHO WE ARE, AND HAS BEEN SINCE THE BEGINNING, IS OUR HIGH-QUALITY CUSTOMER SERVICE
It starts with quality technology backed by a customer service team which can’t be beat. Our emphasis on operational excellence, doing things right and doing them with consistency, coupled with our methodical focus on the customer has enabled us to continually maintain the quality and customer service that our customers expect. We are working to bring even greater value, convenience, and variety to the customer relationship every day. Values like kindness and decency, respect and humility have been passed down from the start and help shape us as your go-to trading platform.
Our customer service team possess the care and precision required to create a customer relationship filled with hospitality and charm. To us, this makes us trusted curators and keepers, not just of our brand, but of a distinct way of life, where hospitality and charm are provided and preserved.
Our friendly team members have been trained with the highest quality of customer service in mind. From helping you create an account and logging in to resolving any unforeseen issues, our customer support team members are available when you need us most - just a phone call, email or chat away!